Sun-Greenaway Builders takes its obligations under the Privacy Act seriously and has taken all reasonable steps in order to comply with the Act and protect the privacy of any personal information that we hold. This policy outlines our ongoing obligations in respect of how we manage your Personal Information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at



Personal Information is information or an opinion that identifies an individual. In this policy, Personal Information has the meaning as described in the Privacy Act 1988 (Cth). Personal Information collected may include names, addresses, email addresses, phone and facsimile numbers. Subject to your engagement with our company, this may include information such as date of birth, gender, marital status, driver’s licence details, banking details, employment history and details and sensitive information such as criminal records.

This Personal Information is obtained in many ways and includes information provided by you, your insurer, your claim loss adjuster, your landlord / managing agent, interviews, correspondence, by telephone and facsimile, by email, via our website, from your website, from other publicly available sources and other publicly available third party sources. We don’t guarantee website links or policy of authorised third parties.

We only collect information relevant to the purpose of your engagement with our company. We collect your Personal Information for the primary purposes of:-

  • providing our business services
  • employment within our company
  • engagement of third parties for goods or services provision

We may also use your Personal Information for secondary purposes closely related to the primary purpose in circumstances where you would reasonably expect such use or disclosure.

We do not use your Personal Information for marketing purposes.

We do not allow your Personal Information to be viewed by unauthorised parties or personnel.

We do not share or sell your Personal Information with any external marketing companies.

When we collect Personal Information we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

As a preferred provider to the insurance industry your Personal Information is required for the provision of our services and we are subject to the Privacy Policies or those organisations having provided your information to us.




Sensitive information is defined in the Privacy Act to include information or opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

Sensitive information will be used by us only:

  • For the primary purpose for which it was obtained
  • For a secondary purpose that is directly related to the primary purpose
  • With your consent; or where required or authorised by law




For our customers, most of the information we collect will be provided to us by a third party such as your insurer, loss adjuster, managing agent / landlords. We will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.




  • Your Personal Information may be disclosed in a number of circumstances including the following:
  • To third party goods or services providers for the purpose of delivering our business services
  • Your insurer / loss adjuster / managing agent / landlord for the purpose of delivering our business services
  • Where required or authorised by law.

All third parties to whom we provide your Personal Information will only be for the purpose of conducting our business. Personal Information provided to our affiliated third parties is subject to our privacy standards.




Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.




You may access the Personal Information we hold about you and to update and/or correct it, subject to certain exceptions. If you wish to access your Personal Information, please contact us in writing:-

Sun Developments Pty. Ltd. T/As Sun-Greenaway Builders

5 / 14 – 16 Belmore Rd, North 



Or By Email

Sun-Greenaway Builders will not charge any fee for your access request, but may charge an administrative fee for providing a copy of your Personal Information. This will be provided to you in a hardcopy format.

In order to protect your Personal Information we may require identification from you before releasing the requested information.




The Personal Information we collect and hold is stored on a secure database located in Australia. There is no disclosure to any overseas organisations.

Maintaining the Quality of your Personal Information

It is an important to us that your Personal Information correct and we will take reasonable steps to make sure that your Personal Information is accurate, complete and up-to-date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as practicable so we can update our records and ensure we can continue to provide quality services to you.




This Policy may change from time to time and is available on our website.





If you have any queries or complaints about our Privacy Policy please contact us at:

Sun Developments Pty. Ltd. T/As Sun-Greenaway Builders

5 / 14 – 16 Belmore Rd, North


Or By Email




The information provided on our website does not cover all aspects of the law on the relevant subject matter. Professional advice should be sought before any action is taken based upon the matters described and discussed on this site.


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We believe the content of this site to be accurate, complete and current; however, there are no warranties as to the accuracy, completeness or currency of the content. It is your responsibility to verify any information before relying on it. The content of this site may include technical inaccuracies or typographical errors.


We reserve the right to modify the content of this site from time to time.


Last modified  25/7/22